Salesforce Admin

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Our team is advancing how Canadians connect with each other and the world, and developing breakthrough technology plays a vital role in making our purpose a reality. Contribute your experiences, talents and perspectives as we develop innovative digital solutions and best-in-class networks together. We know you’ll feel a sense of meaningful connection and belonging within our team. Then, with our commitment to environmental, social and governance initiatives, you can feel good about your greater impact – helping people as they connect, work, learn and play.

Skill Description
At Bell, Cloud professionals like you know that the cloud is intrinsic to every aspect of digital transformation – enabling greater business agility, efficiency and innovation. On this team, you’ll bring network and security expertise, to deliver industry-leading hybrid multi-cloud solutions.
You’ll be part of a team working alongside top executives and leading cloud providers like AWS, Google Cloud and Microsoft Azure. With Bell, you''ll enable businesses to accelerate their digital transformation and help them optimize performance to drive success.

With you, Bell just got better.

Reporting to the Senior Developer, Cloud Application - Salesforce, the Developer, Cloud Application (Salesforce Admin) plays a key role in helping our sales channel see the business differently, through data. You will become intimate with our data, dig deep into the current business norms, learn to question why, and search for ways to affect positive changes.
This position calls for a dynamic and resourceful specialist with proven technical skills, problem-solving abilities, and operational expertise. The individual will take part in analyzing business requirements, development, ensuring consistency of definitions and business rules and materially improve our instance. He/She will build and maintain collaborative relationships while working with partners and cross-functional teams.
Finally, the successful candidate is a self-starter who continuously looks for ways to improve effectiveness in processes as our business evolves.

Key Responsibilities

• Collaborating with Salesforce Developers to validate business requirements and any considerations (security, scalability, limits)
• Develop Apex (classes and triggers), Visualforce, (based on specific requirements) to extend Salesforce in order to support business requirements
• Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components
• Integrations: Use Salesforce APIs to integrate with other systems used in the organization
• Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code
• Integrating and maintaining business applications to Salesforce, such as DocuSign
• Collaborating with IT / Developers for other systems in order to integrate across the business

Critical Qualifications

• 3+ years of hands-on experience within the Salesforce Sales andamp; Service ecosystem
• Work with stakeholders to understand business requirements, pain points, and goals
• Gather requirements from different stakeholders and teams within the business.
• Use declarative functionality (Clicks, not code) to build solutions using the Salesforce platform
• Ensure all users have the correct access to Salesforce, and can perform their day to day tasks with minimal friction
• Maintaining the platform, including staying up to date on new features and releases, as well as fixing any bugs.
• Training users on new functionality or features.
• Contributing to technical documentation,
• Experience on data management, data security, data archiving, data profiling, data cleansing
• Excellent analytical, logical and problem-solving skills
• Ability to convert high-level requirements into a solution – i.e. you do not need a detailed specification to be successful
• Excellent presentation and interpersonal skills, including the ability to interact effectively in a team-oriented, collaborative environment.
• The ability work on their own with minimum supervision, at times under pressure to meet deadlines
• Advanced knowledge of MS Office (Excel, PowerPoint, Word).

Additional Requirements

Adequate knowledge of French is required for positions in Quebec.

Additional Information:


For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that taking care of our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support your well-being and the well-being of your family too. As soon as you join us, you''ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you''ll enjoy a 35% discount on our services and have access to exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, because everyone belongs, you’ll feel valued, respected and supported as you grow and reach your full potential.


We also want to make sure that everyone has an equal opportunity to join our team. We strongly encourage and welcome individuals who may require accommodations during the hiring process to please let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell, please email our Diversity andamp; Inclusion Team at inclusion@bell.ca.

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